(2/17/14) Just because it's getting warmer does not mean that water pipes are thawing out.
In Eau Claire, about a dozen people told city officials yesterday their water pipes were frozen. Temperatures had nothing to do with it -- it's the frost that remains deep in the ground. Eau Claire utilities' administrator Jeffrey Pippenger tells W-Q-O-W T-V the frost is deeper than six feet in a lot of places -- and that's a problem. He said water mains are as deep as eight-feet, but the service lines are often higher -- and they're more susceptible to freezing. Eau Claire officials try to fight the problem by flushing out fire-hydrants on dead-end streets each year. But with all the places telling folks to run their water 24-7, it seems that nothing can help underground facilities which have not frozen like this in years. Eau Claire officials told residents to call them if they sputtering when they turn on faucets, face a loss of water pressure, or see the color of their water change. Fixing freeze-ups is not cheap. It can cost up to 300-dollars per repair.